Customer Service That Counts: Service Beyond the Sale By Takeira Nettles Customer service is more than completing transactions. For Black-owned businesses, every interaction is an opportunity to strengthen community ties, build loyalty, and enhance reputation. How customers are treated often determines whether they return, recommend the business, or become long-term supporters within the local community. […]
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Erin Wilmer: A Pensacola-Based Financial Leader Rooted in Service By Takeira Nettles Erin Wilmer’s professional journey is shaped by decades of leadership, discipline, and a dedication to empowering individuals and families through financial education. A native of Pensacola, Florida, Wilmer graduated from Booker T. Washington High School before earning a bachelor’s degree in Workforce Education […]
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Blue Dot Barbecue: A Legendary Bite of Pensacola’s Black Food Culture Pensacola has many restaurants that people love, but few have the long-standing reputation of Blue Dot Barbecue. Located in the historic Belmont-DeVilliers neighborhood, this family-owned restaurant has been serving the community since 1946. Its unassuming exterior and simple menu have made it a part […]
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Is Slavery In Black History Really Important In Schools? From the onset of slavery, individuals of African descent have endured relentless discrimination based on their skin color and the historical injustices they were subjected to as a community. Paradoxically, when Black individuals discuss how this legacy continues to impact their community or broach the topic […]
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